If you need support with your user account or Mod Sound software, please send an email to support@modsound.co.

Frequently asked questions

What platforms do Mod Sound plugins support?
Mod Sound plugins run on Windows 10 and later, and macOS 10.14 and later (on both Intel and Apple Silicon processors.) Our plugins are available as VST3 on both operating systems, and as Audio Units on macOS. Mod Sound plugins are 64-bit only.

What DAWs do Mod Sound plugins support?
All modern DAWs (other than Pro Tools) should work with Mod Sound plugins. If you run into any DAW-specific issues, please contact support@modsound.co.

Will Mod Sound plugins be available for Pro Tools?
We currently have no plans to release Pro Tools versions.

How do I update my plugins?
Just download the new installers from the account page; the new versions will replace the old ones.

What do I get for my license purchase?
Purchasing a license grants you lifetime use of a plugin. You may install it on as many of your computers as you like, but use it on a maximum of 2 at a time. Other people may use the software on your computer, but they may not use your license on their own computers. For more information, feel free to read the license.

What type of copy protection do Mod Sound plugins use?
Mod Sound plugins require that you initially log into your user account to verify that you own the plugin. After successful authorization, they generate a local license file that will work on your machine forever. The license file cannot be copied to another machine, but you can just log into your account to generate another one.

Why can't I log in to the plugin?
Some DAWs will intercept keyboard inputs in certain modes, or with certain language settings. If you aren't able to type your username, or if your password isn't working, try copying and pasting it into the plugin by right-clicking on the login form. If this still doesn't work, please contact us at support@modsound.co.